Terms of Service

Qennie is an AI meeting notetaker. It can connect to your Google or Microsoft calendar with read-only access, send a bot participant to your Google Meet, Microsoft Teams or Zoom meetings, record them, produce transcripts and AI-generated summaries, and store the results in a library shared with your organization. We may change, add or remove features over time.

• You must be at least 18 years old and able to form a binding contract to use Qennie.
• You must give accurate information and keep your password secure. You are responsible for all activity under your account.
• If you use Qennie on behalf of a company or other organization, you confirm you are authorized to accept these Terms for it, and “you” includes that organization.
• Organization admins control membership and can invite or remove members. Content in an organization is visible to its members as described in our Privacy Policy.

Tell us promptly at info@qennie.com if you suspect unauthorized use of your account.

Many countries and states regulate the recording of conversations, and some require the consent of every participant. You are solely responsible for complying with these laws whenever you use Qennie to join, record or transcribe a meeting. This includes:

• telling participants that the meeting is being recorded and transcribed;
• obtaining any consent required by law before or at the start of recording;
• removing the notetaker or stopping recording if a participant objects where the law gives them that right;
• only recording meetings you are entitled to record, and respecting the policies of the meeting platform and the meeting host.

The notetaker joins as a visible participant, but that alone may not satisfy legal notice or consent requirements.

You agree not to:

• record people covertly or without legally required consent, or use Qennie for surveillance, harassment or stalking;
• send the notetaker to meetings you are not invited to or authorized to attend;
• upload, record or share content that is unlawful, infringing, or violates others’ privacy;
• attempt to access other users’ or organizations’ data, or bypass security or usage limits;
• reverse engineer, overload, disrupt or scrape the service, or use it to build a competing product;
• resell or sublicense the service without our written permission;
• use Qennie in violation of any applicable law or of the terms of Google, Microsoft, Zoom or other platforms you connect.

“Your content” means recordings, transcripts, summaries, calendar data and anything else you or your organization bring into or create with Qennie. You (or your organization) own your content. We claim no ownership of it.

You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display your content only as needed to provide, secure and support the service for you, including sending it to the service providers listed in our Privacy Policy. This licence ends when your content is deleted, except for copies in backups that expire on their normal schedule. We do not use your content to train generalized AI models.

You confirm you have all rights and consents needed for us to process your content, including the personal data of meeting participants.

Qennie works with services we do not control, including Google, Microsoft, Zoom and the providers that power recording, transcription and AI summaries. Your use of those platforms is governed by their own terms. We are not responsible for their availability, changes to their APIs, or their acts or omissions, and a feature may stop working if a platform changes or restricts access.

Transcripts, summaries and action items are generated automatically and may be incomplete or inaccurate: speech can be misheard, speakers can be misattributed, and summaries can omit or misstate what was said. Review AI output before relying on it, and do not use it as the sole basis for legal, medical, financial, employment or other important decisions.

Some or all of Qennie may currently be offered without charge. We reserve the right to introduce paid plans, usage limits or fees for some or all features. We will give you advance notice and the terms of any paid plan before you are charged, and you may stop using the service if you do not agree.

You may stop using Qennie at any time and ask us to delete your account by emailing info@qennie.com.

We may suspend or terminate your access if you breach these Terms, if required by law, or if your use creates risk or harm for us, other users or third parties. Where reasonable, we will give notice first. On termination, your right to use the service ends and we will delete your content as described in our Privacy Policy. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity and governing law) will survive.

To the fullest extent permitted by law, Qennie is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the service will be uninterrupted or error-free. We do not guarantee that the notetaker will join every meeting or that every meeting will be recorded or transcribed successfully.

To the fullest extent permitted by law, Qennie and its officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from or related to your use of the service.

Our total liability for all claims relating to the service is limited to the greater of (a) the amount you paid us for the service in the 12 months before the event giving rise to the claim, and (b) USD 100. Nothing in these Terms limits liability that cannot be limited by law.

You will defend, indemnify and hold harmless Qennie and its officers and employees from any claims, damages, losses and expenses (including reasonable legal fees) arising from your content, your use of the service, your breach of these Terms, or your failure to obtain consent required by law to record or transcribe a meeting.

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules. The courts of Nigeria sitting in Lagos have exclusive jurisdiction over any dispute arising from or relating to these Terms or the service, and you and we submit to their jurisdiction. This does not deprive you of any mandatory consumer protections under the law of the country where you live.

We may update these Terms from time to time. We will change the “Last updated” date above and, for material changes, notify you by email or in the app before they take effect. Continuing to use Qennie after changes take effect means you accept the updated Terms.

These Terms and our Privacy Policy are the entire agreement between you and us about the service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets.